Tell us what you are
trying to run.
Send the form and a member of the team replies by email. If the question is about sizing or pricing, that reply usually carries a time to talk as well.
Other ways to reach us
Sales and the Enterprise Plan
Dedicated relay hardware, single sign-on, scoped roles and invoiced terms. The Enterprise Plan is quoted on fleet size and regions, so the page explains the shape and the form gets you the number.
Read the Enterprise Plan pageAlready running a fleet
Device health, access control, rotation and billing all live in your account. Raising a question from inside the dashboard means it arrives with the device attached to it.
Sign in to the dashboardPlain email
Long threads, attachments, security questionnaires, or anything you would rather not paste into a form on somebody else's website.
hello@proxyfarms.comWhat happens next
Questions about the product
Pairing, plans, the Android app, billing. We read every message and answer in the order they arrive, so we would rather not quote you a number we cannot hold to.
Sizing and pricing
Fleet counts, regions and contract terms go straight to the person who can quote them. Expect a first reply that either carries the figure or asks the two questions needed to produce it.
Something is broken
If a fleet you are running is down, say so in the first line and name the device or the endpoint. Those messages get pulled to the front of the queue.
What we do with what you send
We use it to answer you and to keep the thread if it turns into a longer conversation. The address does not go on a mailing list and it does not go to anyone outside Proxy Farms. Ask in the message and we will delete the lot once we have replied.
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